Privacy Policy
Effective January 1, 2026
D&M Santa Maria Insulation Company, insulationsantamaria.com, projects@insulationsantamaria.com
What this policy covers
This policy explains how D&M Santa Maria Insulation Company handles the information you share with us through this website. We're an insulation contractor in Santa Maria, CA, and the policy applies to every page of the site, starting with our home page.
It covers what we collect, why we collect it, how long we keep it and what you can ask us to do with it. If you'd like to know more about who we are before you reach out, our about page has that.
Information you give us
When you fill out our contact form, call us or send us an email, we collect what you choose to share. That's usually your name, phone number, email address and the address of the house, along with details about the job, such as a drafty room, a hot upstairs or an attic that needs a look.
Our contact form is run by an outside form service, so the details you type into it pass through that service before they reach us. We only ask for what we need to answer your question and set up an estimate.
Information collected automatically
Like most websites, ours may use analytics tools and cookies to see how people use the site. Cookies are small files your browser stores so a site can remember a visit.
This can include the pages you view, how long you stay, the type of device and browser you use, your general location based on your connection and the site that sent you here. We use it to see which pages help people and which ones need work, not to identify you personally.
You can block or delete cookies in your browser settings. The site will still work, though some features may not.
How we use your information
We use what you send us to reply to you, schedule and carry out estimates and jobs, send quotes and invoices, and follow up on work we've done at your house. We use site data to fix problems and make the site easier to use.
We don't sell your personal information. We share it only with the outside services that help us run the business, such as our form, email and website providers, and only as far as they need it to do that work. We'll also share information if the law requires it or if we need to protect our rights or someone's safety.
How long we keep it
We keep your contact details and job records as long as we need them to answer your request, finish your job and keep the business records we're expected to keep, such as tax and warranty paperwork. When we no longer need them, we delete them or keep them in a form that no longer identifies you.
Analytics data is kept for the period set in the analytics tool, and it's reviewed in summary form rather than person by person.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, ask us to delete it, or ask us to stop contacting you. We'll do what you ask unless we have to keep something for legal or business records, and if that's the case we'll tell you what and why.
If you live in California, state law may give you added privacy rights. You won't be treated differently or charged more for asking about any of them.
How we protect your information
We take reasonable steps to keep your information safe, and we limit who can see it to the people who need it to serve you. No website or email system is completely secure, so please don't send sensitive information like payment card numbers through the contact form.
Children's privacy
This site is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version is always the one on this page, so checking back here will tell you how we handle your information today.
How to raise a privacy question or concern
If you have a question about your information, want to make one of the requests above or think something has been handled wrong, use our contact page or call us at (805) 268-7108. Tell us what you're asking about and how to reach you.
We reply within 1 business day, and we may ask you to confirm a few details so we know we're talking to the right person before we share or delete anything.